(4.0 / 5)2498+ Ratings

CurrencyFair Reviews

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Overall Rating

4.0
6 Reviews
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About CurrencyFair

CurrencyFair is a platform that offers a variety of financial services. Their primary service is international money transfers, allowing users to send money abroad at better exchange rates with no hidden fees. They provide fast, secure money transfers and the ability to send and receive money to and from over 150 countries in more than 20 currencies.

In addition to this, CurrencyFair also offers a marketplace that allows customers in certain regions to set their own exchange rates and trade with other users. This feature provides users with the potential for even better exchange rates.

Another notable service is their multi-currency account. This allows users to send and hold money in over 20 currencies, providing flexibility for those who deal with multiple currencies regularly.

CurrencyFair also caters to specific needs such as buying property overseas, paying overseas tax, paying international student fees, and receiving overseas pensions. They offer competitive rates, fast reliable transfers, and excellent customer service for these services.

They have a strong focus on security, with bank-level security measures in place. This includes hosting in the AWS cloud for security and continuity, segregated customer accounts held in top-tier international banks, systematic procedures & checks, and thorough verification & authentication measures.

Overall, CurrencyFair offers a comprehensive suite of services for international money transfers and currency exchange, with a strong emphasis on security, customer service, and competitive rates..

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CurrencyFair Customer Reviews (6)

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Plano Atkinson
Plano Atkinson
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Jul 27, 2023
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Christina Bohm
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Jul 27, 2023
Christopher Batson
Christopher Batson
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Jul 26, 2023
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Laurette Gareau
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Libby Quinn
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Jul 24, 2023
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Jul 21, 2023

CurrencyFair Customer’s Q&A

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CurrencyFair Features and Benefits

Here are the key features and benefits of CurrencyFair:

  • Fast, secure money transfers: CurrencyFair offers quick and reliable money transfers.
  • Wide range of currencies: Send and receive money to and from 150+ countries in 20+ currencies.
  • Excellent customer service: CurrencyFair provides world-class customer support.
  • Bank-level security: CurrencyFair ensures the safety of your money with bank-level security measures.
  • Competitive rates: CurrencyFair offers competitive rates, often better than traditional banks.
  • Easy to use: The platform is user-friendly, making it easy to send and receive money.
  • Low upfront transfer fee and small exchange rate markup: CurrencyFair charges a low upfront transfer fee and a relatively small exchange rate markup.
  • Same-day transfers: Get same-day transfers on most major currencies.

These features make CurrencyFair a reliable and cost-effective choice for international money transfers. Remember to always check the terms and conditions of each service before making a decision.

About currencyfair.com Prices and Cost?

CurrencyFair is a peer-to-peer currency exchange service that offers competitive pricing. They add only 0.49% to the mid-market currency exchange rate, whereas traditional banks can add markups of between 3% and 6%. Its flat-fee is always just €3 (or currency equivalent, for example, £2.50 or US/CAD/AUD$4.00), regardless of the amount you’re sending. Depending on where you are sending money and the activity on the marketplace at that time, you’ll pay anywhere from as little as 0.1%, to 0.6%, plus a fixed €3 transfer fee, when you exchange money with CurrencyFair. Please note that these costs can vary based on several factors including the currency pair, the amount being transferred, and the method of payment..

About currencyfair.com Payment Method?

CurrencyFair is a platform that allows you to send money internationally. To use CurrencyFair, you first need to complete the registration process and have your personal or company information verified. Once this is done, you can send money to your CurrencyFair account through your online banking.

When you want to send money, you need to log in to your account and select the New Transaction Menu. You then have two options: Send Money or Recurring Transaction.

The Send Money option means you need to send money to your CurrencyFair account. They will automatically exchange and transfer the money out when it arrives. You should be aware that the exchange rate can go up or down between the time you set up the transaction and when the money arrives into your CurrencyFair account and the exchange occurs.

The Recurring Transaction is a transaction set up on a customer’s profile for the same amount of money to be received, exchanged, and transferred out to the same bank account details on a specified date each month.

Please note that CurrencyFair only supports bank payments, meaning you can’t use a credit card, mobile wallet, or cash to fund the transfer. Therefore, CurrencyFair is best for people who can fund transfers directly from their bank accounts.

Remember to use your unique CurrencyFair ID so they can ensure to clear your funds and action your exchange and transfer as quickly as possible. They will exchange your funds for you at the best available rate. The funds will then be transferred to the recipient you have selected. They'll send you an email to notify you that your Send Money transaction has been processed. Please note a send money transaction will auto-expire in 14 days.

CurrencyFair FAQs

FAQ

CurrencyFair Alternatives

Here are the top 10 alternatives to CurrencyFair:

  1. Wise (formerly known as TransferWise): A popular choice for international transfers, offering cost-effective solutions for smaller transactions and a wide range of currencies.
  2. WorldFirst: Another well-known international transfer provider.
  3. OFX: A secure and efficient option for international money transfers.
  4. PayPal/Xoom: Known for their secure platform and hassle-free transactions.
  5. Remitly: Offers a quick and easy way to send money internationally.
  6. Amazon Pay: Allows users to pay for various expenses, including credit card bills, movie tickets, and more.
  7. Paypal: Provides a secure platform for accepting payments from clients, no matter where they're located.
  8. Mobikwik: Useful for recharges and other purposes, and provides many cashback offers.
  9. TerraPay: A global payment gateway that connects diverse payment systems seamlessly.
  10. Jingle Pay: A new-age social wallet that brings people together to send, receive, and share money.

Each of these alternatives offers unique features and benefits, so it's important to choose the one that best fits your needs. Remember to always check the terms and conditions of each service before making a decision.

FAQ

How do I sign up for CurrencyFair?

To sign up for a CurrencyFair account, follow these steps:

  1. Register for a CurrencyFair account. It's quick and simple.
  2. To open a personal account, complete your online registration and follow the instructions. If you want to open a business account, there are separate instructions.
  3. Verify your identity. CurrencyFair, like banks and other financial institutions, must follow anti-money laundering guidelines and regulations. To fully activate your CurrencyFair account, you need to submit a copy of your photo ID and complete a selfie check. You may also need to provide a proof of address document.
  4. Submit your Photo ID. You'll need to provide a high-quality photo or scan of a valid ID document such as a Passport, Driver's Licence, or National ID Card. Your photo ID must be in color and must show your name and date of birth matching your CurrencyFair registration form, your signature (when applicable), a valid expiry date, and the full machine-readable zone (MRZ code).
  5. Complete a Selfie check. Follow the on-screen instructions to complete this step.
  6. Verify your address. You'll need to provide a high-quality photo or scan of a valid address document which shows your name and full address as provided on the registration form, an issue date within the last three months, and the company logo, or clear name of the sender.

Please note that your account must be fully activated for CurrencyFair to process your transactions. If they are able to verify details electronically, you will not be asked for additional documentation and your account may be activated immediately. You'll receive an email confirmation if this is the case..

FAQ

What are the fees for using CurrencyFair?

CurrencyFair charges a flat fee of €3 (or currency equivalent) for all transfers out. There aren’t any fees for sending money into your account from your bank. On average, customers pay an average of 0.53% of the amount exchanged. This is the instant rate available for an exchange at that particular time. With CurrencyFair, you can also choose a rate that is even better than the live rate by exchanging on the Marketplace, meaning you could save even more money. The transfer fee varies depending on the currency being transferred. For example, the transfer fee for EUR is €3.00, for GBP it's £2.50, and for USD it's US$4.00. Please note that these fees are subject to change.

FAQ

Can I use my credit card to send money with CurrencyFair?

At this moment, CurrencyFair does not support debit card or credit card deposits. Customers can send money to their CurrencyFair account by bank transfer only.

FAQ

How long does it take to transfer money with CurrencyFair?

The time it takes to transfer money with CurrencyFair can vary. For many of its international transfers, they can be completed within 24 hours. However, this can depend on several factors such as the currency being transferred and the processing times of the sending bank. For example, the time it takes for USD to arrive in your CurrencyFair account is typically 1-2 business days. Transfers typically take 1 day. Please note that these are general estimates and actual transfer times may vary.

FAQ

Is there a minimum amount for transfers on CurrencyFair?

The minimum amount you can transfer with CurrencyFair is €8 or the currency equivalent. There is no maximum limit for how much you can send with CurrencyFair, which is great, especially for those planning on big transfers.

FAQ

About currencyfair.com Popular Products and Services?

CurrencyFair is an international currency exchange platform that offers a variety of services. Their primary service is fast, secure money transfers. Users can send money overseas at better exchange rates, with no hidden fees. They support transfers to and from over 150+ countries in more than 20 currencies.

CurrencyFair also offers a multi-currency account that allows users to send, receive, and hold money in multiple currencies. This is particularly useful for individuals who frequently need to deal with foreign currencies.

In addition to these, CurrencyFair provides services tailored for specific needs such as buying property overseas, paying overseas tax, paying international student fees, receiving overseas pensions, and more. They are known for their competitive rates, fast reliable transfers, and excellent customer service.

CurrencyFair has a marketplace that allows customers in certain regions to set their own exchange rates and trade with other users. This feature can potentially help users get even better exchange rates.

Lastly, CurrencyFair is fully licensed and regulated, ensuring the safety and security of your funds. They have systematic procedures and checks, thorough verification and authentication measures, and segregated customer accounts held in top-tier international banks.

FAQ

What is the maximum amount of money I can send through CurrencyFair?

The maximum amount of money you can send through CurrencyFair is $10,000,000. However, your bank may have its own limits on how much you can send at once, or per day. Please note that these limits can vary and it's always a good idea to check with CurrencyFair and your bank for the most accurate information.

FAQ

Is there a fee for using CurrencyFair?

Yes, there is a fee for using CurrencyFair. On average, customers pay an average of 0.53%. This is the instant rate available for an exchange at that particular time. With CurrencyFair, you can also choose a rate that is even better than their live rate by exchanging on the Marketplace. In addition to this, CurrencyFair charges a small one-off fee (€3 or currency equivalent) for all transfers out. However, CurrencyFair does not charge any fees to receive your money via a bank transfer. Please ensure that you inform your bank that you want the money sent in the currency of the CurrencyFair account.

FAQ

How can I contact customer service at currencyfair.com?

You can contact the customer service at CurrencyFair through several methods. They have a Contact Support Form on their website where you can submit your queries. You can also reach out to them via phone at their offices in different countries. The phone numbers are as follows: Ireland +353 (0) 1 526 8411, Australia +61 (0) 282 798 642, United Kingdom +44 (0) 203 3089353, Singapore +65 (0) 3165 0282, and Hong Kong +852 5803 2611. Additionally, you can email them at support@currencyfair.com. Please note that their customer service team is not available 24/7..

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